Consulting Terms & Conditions
These Terms and Conditions (“Agreement”) outline the expectations, responsibilities, and policies between you (the “Client”) and [Your Business Name], for the provision of consulting services. By scheduling, engaging, or submitting payment for services, you agree to the terms outlined below.
1. Scope of Services
The Consultant agrees to provide business, marketing, or strategy consulting services as outlined in the selected package, proposal, or written communication. Any services outside of the agreed-upon scope will require prior approval and may be subject to additional fees.
2. Payment Terms
- All services must be paid in full before the start of the session or project, unless otherwise agreed in writing.
- Retainer packages (monthly/quarterly) auto-renew unless canceled in writing 7 days before the renewal date.
- Late payments may result in service delays, withheld deliverables, or cancellation of future appointments.
3. Refund & Cancellation Policy
- One-time sessions: Cancellations made with at least 24 hours’ notice may be rescheduled once within 30 days. No-shows or cancellations within 24 hours will not be refunded or rescheduled.
- Retainers & packages: Are non-refundable once the first session has been completed. Unused sessions expire after the contract period ends.
- Workshops or group programs: All sales are final unless otherwise noted in program-specific terms.
4. Client Responsibilities
Client agrees to:
- Provide timely access to information, assets, or approvals as needed
- Show up to calls on time and prepared
- Complete any agreed-upon tasks or homework between sessions
- Maintain open communication for optimal collaboration
Lack of client follow-through may impact results and does not constitute grounds for a refund.
5. Confidentiality
Both parties agree to protect confidential business information, trade secrets, and proprietary materials. Neither party may disclose or use confidential information for purposes outside the scope of this agreement without prior written consent.
6. Intellectual Property
Unless otherwise agreed in writing:
- All templates, frameworks, and proprietary tools remain the property of the Consultant
- Client is granted a non-transferable, single-use license to use deliverables for their business only
7. Results Disclaimer
Client acknowledges that results are not guaranteed. The success of any marketing, business, or strategy effort depends on numerous variables, including client implementation, market conditions, and audience behavior. Consultant provides guidance, not guarantees.
8. Rescheduling & Communication
- All rescheduling must be requested via email or the designated booking platform.
- Email support (if included) is intended for quick check-ins and strategic clarity, not in-depth reviews or deliverables unless otherwise stated.
9. Termination
Either party may terminate this agreement with written notice. Client is responsible for payment of all work completed up to the date of termination. Consultant may terminate immediately in the event of non-payment, breach of terms, or unethical behavior.
10. Governing Law
This agreement shall be governed by the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes will be handled through mediation or arbitration prior to legal action.
11. Entire Agreement
This Agreement constitutes the full understanding between the parties and supersedes any prior discussions or written communication. Changes must be made in writing and signed by both parties.
